QA for SaaS: a testing department you don't have to hire

A team of a few developers ships releases every week, and whoever is free tests them. We become the external quality department: we know the product, maintain the regression suite, check every feature against requirements and say "ship it" based on a report, not a feeling.

Why one in-house tester is often not enough

In a small product team testing comes last: the developer checks their own feature, the product manager clicks through the main flow, the rest comes from users. Hiring a tester is slow and expensive for a workload that comes and goes: three days of work before a release, then a quiet week. An external team fits that rhythm: it switches on for the release, keeps the regression suite current and does not idle between releases at your expense.

What release support includes

• Checks of new features against requirements or the task description, with negative scenarios and boundary values.
• A regression suite for your product: updated with every release, run before every ship.
• Cross-browser and cross-platform runs on real devices before releases that touch the interface.
• API tests for public and internal interfaces: contracts, response schemas, error codes.
• Migration and upgrade checks: existing users' data after a release.
• Defects in your tracker with severity and priority; blockers in the team chat the day they are found.

Entering a new market

A release in a new country is a story of its own. It is not only copy that changes: date and amount formats, addresses, phone numbers, payment providers, document and notification requirements. For such a release we combine localization with LQA in the interface and extend the regression suite with the new market's scenarios — so the first users see a finished product, not a beta.

For products entering Russia, Hong Kong, Cyprus and Armenia we have checklists of formats and local requirements; for other markets we build them with you before the first run.

How we get started

1. Product onboarding: demo, documentation, access to the test environment and tracker.
2. A first full run in exploratory mode and building the regression suite — one to two weeks.
3. Release rhythm: regression before every ship, feature checks as they are ready, a weekly report.
4. Quarterly suite review: retire outdated cases, add cases for new features.

Tools follow your process: Jira, Linear, YouTrack or GitHub Issues for defects, TestRail for cases, Playwright and Postman for API and flows, BrowserStack for devices.